ListFact: 52% of direct marketers find that current customers are "very interested" in cross-sell offers, deepening their relationship with their business.

Source: Trends in Direct Marketing Survey –
Tivoli Partners/Interactive Marketing and Research

Reach Consumers (People are Sponges for Information)

Lists designed to reach consumers simply mirror their insatiable appetite for information and opportunity. The success a mail marketer enjoys is tied to the ability to recognize and reach those consumers who are in the market for what you have to sell. The right list is everything!

Lists are commonly available from owners who themselves do a large amount of business with the consumer public. They can range from top-tier financial service providers like Merrill Lynch, to mass-market retailers like Wal-Mart. In any case, lists such as theirs will encompass a broad spectrum of the buying public, so it is important to work with a broker or manager who can help you select the right list, either in its entirety, or in part. Large lists are often available as select subsets appealing to, say, high tech aficionados, computer proficient individuals, individual investors, busy mobile executives, families with children, senior citizens, new parents, baby boomers, and many more.

Of course, if you do business with the public, those customers who have inquired, purchased, or re-purchased from your business form the kernel of your best list. These are the consumers who have a track record of interest in what you offer. Capturing their information and organizing it by experience is a great first step toward developing a list that you can not only mine for future sales, but even make available to others.